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Terms & Conditions

Welcome to Nummy and the team provide services subject to notices, terms and conditions as set out below. You must be at least 18 years of age to agree to and enter into this Agreement on your behalf and to register for use of this Site. By accessing, browsing, or shopping on this website, you agree to all the terms and conditions in this agreement. Please read them carefully before making a purchase.



1.1 Your order constitutes an offer to us to buy a Product. After placing an order, you will receive an email from us. This email is an Order Confirmation to notify you of the fact we have received and accepted your order.


1.2 If you notice an error in the Order Confirmation you must notify us immediately at

Once payment has been made and the order placed, refunds are accepted within 24 hours after placing it. If for any reason you need to cancel the order, please inform us immediately.

1.3 If you wish to add to or change your order or change the date or time of delivery or collection of your order, then we will accommodate you where possible if you contact us no later than 48 hours before your order is due to be collected or delivered.

1.4 All products received must be consumed within the date displayed on the packaging.

2.1 The Products ordered are fresh on the day of delivery and will remain fresh as stated on the packaging if kept by you in the fridge in the airtight container or the box provided. Products consumed after the best before the date provided by us are at your own risk and we are not liable for any deterioration of the Products in these circumstances. Our Products can be frozen on the date of receiving your goods for up to 3 months and consumed within 3 days after thawing. We recommend that products are consumed within the best before the date provided by us to assure the best tasting product.

2.2 We do not accept responsibility for damage caused by a courier.


2.3 We are not liable for any complaint regarding our products if it is not brought to our attention within 24 hours of delivery.

2.4 All our allergens information can be found on our website. Our bakery handles peanuts and other nuts, sesame, soya, wheat, and gluten and we can't guarantee that you will not find them in our products. We do not accept liability for any damage to health or discomfort caused by consumption of mentioned Products.

Payments Terms & Prices

3.1 Our prices exclude delivery charges which are added whilst making the purchase. 

3.2 Payments for all orders must be made by credit or debit card. You will receive an invoice after the payment has been made.

3.3 Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you an invoice.

Delivery Terms

4.1. All orders are delivered to the address provided by you.

4.2 Your order will be delivered by chosen courier/postal service with Tracked 24 it may take up to 2 working days for your order to be delivered and Tracked 48 may take up to 3 working days to be delivered. We may at any point change the postal provider which will be clearly stated on our website. We do not take any responsibility for your delivery being delayed after dispatch.

Returns Policy

5.1 We do hope that you are satisfied with your order but if upon delivery of items you find that there are not those that your ordered or your order is incomplete, please reach out to as soon as you can.

5.2 If the received product is not what you have ordered or arrives damaged, we will refund you the full amount paid including postal charges or credit to replace the exact products ordered but you must notify us immediately upon receiving your delivery providing pictures of the goods.

5.3 We can only issue a refund to the original credit or debit card used whilst making the purchase.

5.4 As taste is a very subjective matter, we cannot accept the return or refund request based on not liking the taste of purchased products.

Our Right To Vary These Terms & Conditions

6.1 We have the right to revise and change these Terms and Conditions at any given time to reflect changes and market conditions that may affect our business, changes in payments method, and changes to the pricing structure of our products.

6.2 The moment you are purchasing our products you will be subjected to our Terms and Conditions listed on all our platforms unless changes to these conditions are implied by law or governmental authority.

Your Agreements

You agree that:

7.1 You are taking full responsibility for providing us with accurate personal information whilst making an order. You are responsible for making sure that the credit or debit card used whilst making the purchase is your own or that of a third party who has given you full permission and authority to use it. We will not store details of your credit or debit card anywhere on the site.

7.2 It is your responsibility to ensure that your email address is valid otherwise certain functions of the site will not be available to you. We will only use your Personal Data in accordance with the Data Protection Act 1998, The Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 and our Privacy and Cookies Policy.

7.3 You are taking full responsibility to maintain the confidentiality and security of your personal data. We will not allow others to use your name and you are responsible for notifying us of any unauthorised use of your name. We are not responsible for any losses arising from the unauthorised use of your name.


8.1 You agree to indemnify and hold harmless us, our directors, employees and consultants from and against any claims, losses, demands, causes of action and judgments (including solicitors’ or attorneys’ fees and court costs) arising from or concerning any breach by you of this Agreement and/or these Terms and Conditions for your use of the Site and you agree to reimburse us on demand for any losses, costs or expenses we incur as a result thereof.

General Conditions

9.1 We have the full right to remove or change any product on our site and we will not take responsibility for any loss, damage, or cost because of such unavailability. 

9.2 You acknowledge that despite our best intentions the site might contain bugs, errors, and other problems such as viruses.

Intellectual Property Rights

10.1 All intellectual property content on the Site including button icons, logos, graphics, and images is owned by us and is protected by International Copyright Laws. Your use of them is governed by this Agreement, certain end-user licence agreements, and applicable law.

Concerning the Site

11.1 You are at the agreement that the use of our site is at your own risk. We do not take any responsibility for any damage made by accessing our site or for the performance, accuracy, and reliability of the site. We also do not hold ourselves responsible for any damage made by the virus to any computer, portable device or software whilst using our site.

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